Frequently Asked Questions

Quarxos AI connects to your exchange accounts and wallets in read-only mode, then uses AI-assisted analysis to consolidate your holdings, transaction history, and performance into a single dashboard. It is designed to help you understand your portfolio, not to place trades or manage funds on your behalf.

No. Quarxos AI provides data organisation, analytics, and educational context based on your own holdings. Nothing shown in the app should be treated as personalised financial, tax, or investment advice. You should make your own decisions or consult a qualified professional before acting on any information.

Quarxos AI supports connections to major exchanges via read-only API keys, as well as public wallet address tracking for on-chain holdings. Coverage is expanding, so if a specific platform isn't yet supported, our team can let you know if and when it's planned.

Quarxos AI only requests read-only API permissions, meaning we can view balances and transaction history but cannot withdraw, transfer, or trade funds. We recommend you always double-check the permission scopes when generating API keys and avoid granting withdrawal access to any third-party tool, including ours.

No. Quarxos AI is built with students and early-career investors in mind, so the interface favours plain-language summaries over jargon. That said, some basic familiarity with how exchanges and wallets work will help you get the most out of the platform.

The AI component reviews your aggregated transaction and holdings data to identify patterns, such as concentration risk, fee drag, or unusual activity, and presents these as plain-language notes and flags. It does not predict prices or guarantee outcomes, and its output should be treated as a starting point for your own research.

Quarxos AI offers a free tier intended for individuals getting started with portfolio tracking across a limited number of connections. Paid plans unlock additional exchange connections, deeper historical analysis, and more frequent data refreshes. Full plan details are available on request.

Yes. You can export your consolidated transaction history and holdings summaries, which is often useful for your own record-keeping or when working with a tax professional. Quarxos AI does not prepare or file tax returns on your behalf.

Disconnecting an exchange revokes Quarxos AI's access to that account going forward. If you delete your Quarxos AI account entirely, your stored data is removed in line with our Privacy Policy. See that page for full details on retention and deletion timelines.

Accuracy depends on the data provided by connected exchanges and wallets, and on the timeliness of syncs. We recommend periodically cross-checking figures against your exchange's native interface, particularly before making any decisions based on Quarxos AI's figures.

You can reach our team through the Contact page. We aim to respond to account, billing, and general product questions as quickly as we reasonably can.